Our Clients & Partners
CDS customers and FAQs – Our extensive product portfolio has led to us being involved in many exciting projects with a lot of different clients all over the world. Here is a quick snapshot of a handful of them to give you a better idea of the different industries we work in.
Our Advantages - CDS customers and FAQs
You speak to the decision makers which gives you added authority and confidence.
We are independent which gives you the best solutions not a specific manufacturer on our line card.
Quick quotation and decision making, which allows you to respond to your customers more quickly
Supporting our customers from initial concept right through to production.
Meeting your requirements is our primary focus, delivering an optimal solution using the latest technology and innovations.
Our responsive team will ensure you always receive the information you need as quickly as possible
Many years of displays, touchscreens and embedded experience giving you the best service and information.
Excellent technical know-how to better support your projects.
Vast market knowledge to ensure you receive the best solution for your project.
CDS customers and FAQs
We are a leading supplier of TFT LCD screens, Touch screens, open frame monitors, Panel PCs, Embedded computer boards, Retail Displays and bespoke system and electronic designs so we can give you the best solutions.
No, these parts are best obtained from the manufacturer of the device, to ensure you have the exact part.
Of course, we have an RMA process in place to get your repair / replacement turned around ASAP. Contact us for details.
Please chek with our sales team for up to date stock information
Please contact the office on +44 (0) 1634 791 600 to speak with one of our engineers
Please email your account manager or you can contact us on info@crystal-display.com
CDS can help you with prototyping, custom builds, metalwork and custom cases to offer you as complete service.
We have one of the a largest range of panels in Europe, we can find one that will work for you, give us a call on +44 (0) 1634 791 600.
This is dependant on the specific application, but we recommend 1000 Candela or above for outdoor use, but some of our displays with 700cd+ AND high contrast are also good. We can supply displays with high brightness’s up to 5,000cd!
EL panels are very good at extreme temperatures and vibration, and are often used in harsh climates, click here for details
CDS can supply Windows, Linux and Android operating systems and we can recommend programmers for your software requirements, to help you with a complete solution.
Please email us at info@crystal-display.com and our accounts department will send you your invoice immediately if you have not received it.
This will depend on size and weight of the shipment but our shipping charges are very competitive. You can also collect your shipment on your account if you would prefer
Yes, we try to hold stock of popular fast moving parts and we also support our customers with scheduled orders and call off orders where required
Here at CDS we accept GBP Sterling (£), Euro (€) and US Dollar ($)
Yes, all our products are RoHS compliant
Yes, we can visit you with working samples of almost all products, however we wait until we are invited, we don’t just turn up and we won’t pester you to arrange a site visit. We look forward to meeting you and supporting your company in every way possible.
Yes we are and have been for some time now, and will be completing ISO 14001 also in 2021.
If stock here at CDS, 1~2 days. If we have to order the parts from the factories in Taiwan, China, Korea or Japan the average time is 2~3 weeks.
It varies from product to product and supplier to supplier, typically leadtimes are as follows:-
| Product | Best Case | Worst Case |
| Monochrome LCD | 4 weeks | 10 weeks |
| Colour LCD | 4 weeks | 14 weeks |
| Touch | 3 weeks | 6 weeks |
| Monitors | 4 weeks | 6 weeks |
| Printers | 4 weeks | 6 weeks |
All products carry a one year back to base warranty.
No, unless specifically requested.
Yes, we can accept payments in £Sterling and US$, we can accept payment via BACS or CHAPS bank transfers or PayPal.
Yes, where applicable.
Yes, we can visit you with working samples of almost all products, however we wait until we are invited, we don’t just turn up and we won’t pester you to arrange a site visit.